LUMINOUS MEDICAL AESTHETICS CANCELLATION POLICY

Your appointments are very important to us and reserved especially for you.  We do understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24 hours notice for adjustments to your appointments and for cancellations. All our policies are designed to benefit our guests and provided in the best quality and tradition of excellent servicing for our established and future clientele. For you convenience, you may cancel your appointment online within 24 hours with no charge.

We ask that all new and current guests supply a credit card to have on our files. All cards on file are added to the system via a secure electronic process that ensures the information is encrypted and remains secure. In the event that we do not receive the required notice for adjustments and cancellations the following fees will be applied to your card or alternatively billed out to you.

By scheduling an appointment via telephone or online, you agree to our cancellation policy outlined above. We look forward to caring for you and all of your skin care needs.

Notification given at least 24 hours prior to your appointment will receive no charges.

Notification given less than 24 hour prior to appointment time  or failure to show up for your appointment will result in a flat rate charge of $25.00.

Sincerely,

Dr. James Hermenegildo MD, Medical Aesthetics Spa Director

Gina Hermenegildo, RN MSN MBA, Medical Aesthetics Registered Nurse

Luminous Medical Aesthetics, LLC